GOVERNMENT VICTORIA COLLEGE, PALAKKAD

Affiliated to the University of Calicut

0491-2576773 | victoriapkd@gmail.com | Kerala, India 678 001

NAAC Grade (4th Cycle): 3.2, A

NIRF 2024 Ranking: 84 (College Category)

Student's Grievance Redressal Cell

About SGRC

The Grievance Redressal Cell (GRC) is committed to addressing and resolving complaints raised by students in a timely and transparent manner. Students are encouraged to voice their concerns—academic or non-academic—through this page. The institution strives to ensure that all grievances are handled efficiently, fostering a supportive and inclusive campus environment.

The primary objective of the Grievance Redressal Cell is to provide a fair and prompt mechanism for resolving issues faced by students and other stakeholders. By addressing concerns within a reasonable timeframe, the Cell aims to strengthen the relationship between students and the institution. It ensures that necessary facilities and support are provided to enhance student satisfaction and uphold a conducive environment for academic and personal growth.

Constitution of the Cell

As per section 5(ii) of the University Grants Commission (Redressal of Grievances of Students) Regulations, 2023 vide notification dated 11th April 2023, the institution has constituted the Students Grievance Redressal Committee (SGRC) with the following members:

Sl. No.	Name	Designation	Role
1	Dr. Sreevalsan. T	Associate Professor of Malayalam	Convener
2	Dr. Resmi. A R	Professor of Botany	Member
3	Dr. Suma Parappattoli	Associate Professor of Sanskrit	Member
4	Dr. Sreenivasan. C	Associate Professor of Mathematics	Member
5	Smt. Shyni Joseph	Associate Professor of History	Member

How to submit a grievance

Students can share their concerns by sending an email with the following details:

Full Name
Class
Admission Number
Mobile Number

📧 Email: sgrc@gvc.ac.in

UGC E-Samadhan Portal

The University Grants Commission (UGC) has come up with e-Samadhan Online Grievance Registering and Monitoring System. It is a digital platform for Stake holders to identify and apply for grievances/ feedback/queries. This platform ensures a time-bound mechanism for redressal of the grievances.

To stream line the stake holders grievance redressal mechanisms, UGC has merged its existing portals/ helplines except Anti Ragging Helpline and developed a new portal “UGC e-Samadhan: A step forward: Service to Stake Holders” which would be a single Window system for all the stake holders for registering their complaints/ grievances on the portal which would be available 24×7 with a click of mouse. A toll free No. 1800-111-656 will also be available on UGC website 24×7 for lodging complaints by the stake holders on any issue faced by them.

Click here to open e-Samadhan Portal.